Service, Cooling, and Heating Testimonials from All Over the Hudson Valley < Testimonials

Very professional service with a full explanation of all the available options. I have used Folkes service now for over 6 years and everyone I have dealt with is always very helpful!

Thanks,
Matt

September 22, 2009

Thank you for the recent service you had done on my oil burner and AC. I was shopping for a new service contract and called Folkes Heating. I was pleasantly greeted with a friendly and helpful person, Louise was happy to assist me. While taking my information and scheduling my cleaning she informed me of all the pricing options that were available and then suggested one to best suit my needs.

The day of the scheduled service, Paul had arrived (on time) and spent three hours servicing my units. He had actually taken the time to vacuum it out. I had been with another company for 9 years and not once had they performed that type of cleaning (not to mention the fees were much higher).

I am completely satisfied with the work performed. It is comforting to know that I found a company that I can trust and depend on to deliver quality products and service.

Thanks again Folkes Heating!!!
Renee S. (a happy, satisfied customer)

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Cooling Installs

June 24, 2008

Thank you for the timely service! We are as cool as cucumbers.

Thanks,
The Relyea's

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Heating Installs

February 27, 2010

Just wanted to drop a quick note to tell you how pleased I am with the work performed on our hot water heater. I am so glad you explained all the options. I appreciate your timely service, great price, and extremely professional work. This was all done on a Saturday by the way. I will wholeheartedly recommend you, your company, and your service to any friends and business associates for all their HVAC needs. Please feel free to have any potential customers contact me for my opinion on your work.

Truly yours,
Ed

November 29, 2009

On November 9, 2009, Folkes replaced my heat pump and air handler system at my condo located in Pawling, NY. They installed the Lennox HP-14 Heat Pump with an inline humidifier.

I am very pleased with the system. Haven't had it in place long enough to know what I will save on my electric bills, but a neighbor who has the same system, a;so installed by Folkes, has realized substantial savings. I do know that I no longer need to use a large in room humidifier to maintain a measurable relative humidity in the condo. That alone will be a savings.

The workman were courteous, on time, and very neat. The work area was completely cleaned up by them. I'm very pleased with the company and will highly recommend them without reservation.

Truly yours,
John
Pawling, NY 12564

May 14, 2008

On Friday, April 11, 2008, your company installed a new furnace at the above mentioned address. The crew that completed the work were professional, neat and polite.

That following Monday I received a call from Gary stating that the men who had installed the furnace had a problem with the electrical part of the furnace.

Within the next couple of weeks, Gary returned to my house with another worker and fixed the problem.

I appreciate the fact that the workers discovered a problem and reported it to their supervisor. They could have just let it go and I wouldn't have known any different. That is a fine example of customer service.

Truly yours,
Frank
Fishkill, NY 12524

March 3, 2008

I want to thank you for the recent work your staff performed on the installation of a new furnace for us. We were very satisfied with the job as well as the price. The job was done in an outstanding professional manner by the two gentlemen from your staff and their manners and working skills were excellent.

You and your staff have always been here promptly in the past when ever your services were needed, especially in an emergency.

Thank you again for your outstanding service. We will continue to deal with you in the future.

Very truly yours,
John and Verna
Hopewell Junction, NY 12533

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