We had an issue with our boiler and contacted Folkes. From initiation of call to the very end, everyone was very friendly and helpful. Wanda was super nice. Our tech that came out was Danny B. Danny was very knowledgeable and tried to very much remedy the situation but unfortunately, our boiler had come to end. We then had Eric S. come out immediately after Danny to help us decide on a new boiler. Eric was great and knew very much what we needed and answered every question or concern we had. Can’t say anything negative! All in all, I recommend this company!